Professional Refrigerator Repair Services
Reliable Refrigerator Repair for All Major Brands
Your refrigerator is one of the most important appliances in your home. When it stops cooling properly, begins leaking water, or starts making unusual noises, food can spoil quickly and everyday routines are disrupted.
Craft Appliance Repair provides professional refrigerator repair services throughout South Jersey. We diagnose and repair refrigerators, freezers, and built-in refrigeration systems from most major manufacturers, helping homeowners restore reliable cooling as quickly as possible.
Whether your refrigerator is not cooling, your freezer is no longer freezing, or your ice maker has stopped producing ice, our experienced technicians can identify the cause of the problem and recommend the appropriate repair.
Our goal is to provide dependable repairs, clear communication, and professional service from the moment you schedule your appointment.
Schedule your refrigerator repair today.
Service for Major Brands
We repair refrigerators from many leading manufacturers, including Samsung, LG, Whirlpool, GE, Frigidaire, KitchenAid, Maytag, Electrolux, Sub-Zero and others.
Upfront Pricing
You'll receive a repair estimate before any work begins.
There are no surprise repair charges after the diagnosis has been completed.
90-Day Repair Warranty
Our repairs are backed by a 90-day warranty covering the replaced components and the work performed for the diagnosed issue.
Common Refrigerator Problems We Repair
Refrigerator Is Not Cooling
A refrigerator that is no longer maintaining the proper temperature should be serviced promptly to reduce the risk of food spoilage.
Possible causes include:
- Faulty evaporator fan motor
- Condenser fan failure
- Compressor problems
- Defrost system malfunction
- Temperature sensor failure
- Damaged start relay
- Electronic control board issues
- Sealed system problems
- Dirty condenser coils
- Refrigerant-related issues
Because several different failures can produce the same symptom, professional diagnosis is essential before replacing parts.
Freezer Is Not Freezing
If frozen food becomes soft or ice begins melting, the freezer may no longer be reaching the proper operating temperature.
Possible causes include:
- Defective evaporator fan
- Frost buildup on evaporator coils
- Failed defrost heater
- Bad defrost thermostat
- Compressor inefficiency
- Refrigerant system problems
- Airflow restrictions
- Faulty temperature control
A freezer that is only partially freezing food often indicates an issue that should be addressed before complete cooling failure occurs.
Refrigerator Is Leaking Water
Water around the refrigerator can damage flooring and may indicate several different problems.
Common causes include:
- Clogged defrost drain
- Damaged water supply line
- Leaking water valve
- Cracked drain pan
- Ice maker supply problems
- Improper door sealing causing excessive frost
Our technician will locate the source of the leak and recommend the appropriate repair.
Ice Maker Is Not Working
Ice makers contain several mechanical and electrical components that must operate correctly to produce ice consistently.
Common failures include:
- Faulty water inlet valve
- Ice maker assembly failure
- Frozen fill tube
- Water pressure problems
- Defective temperature sensor
- Control board malfunction
Some refrigerators may also stop producing ice because of freezer temperature issues rather than a failed ice maker itself.
Refrigerator Is Making Loud Noises
Most refrigerators produce normal operating sounds, but loud grinding, clicking, buzzing, or knocking noises can indicate developing mechanical problems.
Possible causes include:
- Evaporator fan motor
- Condenser fan motor
- Compressor
- Ice maker components
- Loose internal hardware
- Damaged fan blades
Our technician can determine whether the sound is part of normal operation or the result of a failing component.
Refrigerator Runs Constantly
A refrigerator normally cycles on and off throughout the day.
If it appears to run continuously, possible causes include:
- Dirty condenser coils
- Weak door gasket
- Defrost system failure
- Temperature sensor problems
- Compressor inefficiency
- Frequent warm air entering the cabinet
- Incorrect temperature settings
Continuous operation can increase energy consumption and place additional stress on the cooling system.
Refrigerator Is Too Warm
If the refrigerator compartment feels warm while the freezer continues operating, airflow problems are often responsible.
Potential causes include:
- Failed evaporator fan
- Damaged air damper
- Frost blocking airflow
- Defrost system malfunction
- Temperature control failure
Proper airflow between compartments is essential for maintaining consistent temperatures.
Refrigerator Food Is Freezing
Food freezing inside the fresh food compartment may indicate that the refrigerator is overcooling.
Possible causes include:
- Faulty temperature sensor
- Damaged thermostat
- Air damper problems
- Control board malfunction
- Incorrect temperature settings
Our technician can determine whether the issue involves the control system or airflow regulation.
Refrigerator Has Frost Buildup
Excessive frost inside the freezer often points to a problem with the automatic defrost system.
Possible causes include:
- Failed defrost heater
- Defrost thermostat
- Defrost sensor
- Electronic control board
- Door gasket air leaks
Heavy frost can eventually block airflow and reduce cooling performance throughout the refrigerator.
Water Dispenser Is Not Working
If your refrigerator has a built-in water dispenser, several different systems may be involved.
Possible causes include:
- Frozen water line
- Faulty water inlet valve
- Low household water pressure
- Defective dispenser switch
- Control board issues
- Filter restrictions
A complete diagnosis ensures the actual cause is identified before replacing components.
Refrigerator Displays an Error Code
Many modern refrigerators monitor temperatures, fan operation, sensors, ice maker performance, and communication between electronic components.
An error code provides valuable diagnostic information but does not always identify the exact failed part.
Our technicians inspect the appliance and verify the underlying cause before recommending repairs.
Get in Touch
Need a repair? Don't hesitate to reach out to us. Our friendly staff is here to answer any questions and schedule an appointment that fits your schedule. We offer competitive pricing and fast, reliable service.
Types of Refrigerators We Repair
French Door Refrigerators
French door refrigerators combine a spacious fresh food compartment with a bottom freezer and often include advanced electronic controls, multiple evaporators, water dispensers, and ice makers.
Common repairs include:
- Refrigerator compartment not cooling
- Freezer temperature fluctuations
- Ice maker failures
- Water dispenser problems
- Defrost system issues
- Evaporator fan replacement
- Electronic control board failures
Side-by-Side Refrigerators
Side-by-side refrigerators remain one of the most common household refrigerator designs.
We regularly repair problems including:
- Refrigerator warm, freezer cold
- Ice maker not producing ice
- Water dispenser failure
- Frost buildup
- Fan motor problems
- Defrost system failures
- Temperature control issues
Bottom Freezer Refrigerators
Bottom freezer models offer convenient access to fresh food but rely on proper airflow between the freezer and refrigerator compartments.
Common service calls include:
- Fresh food section not cooling
- Excess frost buildup
- Water leaking inside the refrigerator
- Defective evaporator fan
- Ice maker issues
- Temperature inconsistencies
Top Freezer Refrigerators
Although simpler in design than many newer models, top freezer refrigerators still contain several electrical and mechanical systems that can fail over time.
Typical repairs include:
- Refrigerator not cooling
- Compressor relay replacement
- Thermostat problems
- Defaporator fan failure
- Defrost heater replacement
- Door gasket replacement
Built-In Refrigerators
Built-in refrigeration systems often use more sophisticated cooling systems and premium components.
Our technicians service many built-in refrigerator brands, including:
- Sub-Zero
- Viking
- JennAir
- KitchenAid
- Monogram
Because built-in refrigerators represent a significant investment, repairing them is often more economical than replacement when practical.
Freezers
We also repair standalone upright freezers.
Common freezer problems include:
- Not freezing properly
- Excessive frost
- Temperature fluctuations
- Constant running
- Compressor issues
- Door seal problems
Wine Coolers
Many homeowners have dedicated wine refrigerators or beverage coolers.
Common issues include:
- Incorrect temperature
- Compressor running continuously
- Fan motor noise
- Electronic control failures
- Cooling performance problems
Our Refrigerator Repair Process
1. Schedule Your Appointment
Call Craft Appliance Repair or request service online.
When scheduling your appointment, providing the refrigerator model number and a brief description of the problem helps us prepare for your visit.
2. Professional Diagnosis
Our technician carefully inspects the refrigerator and tests the systems related to the reported symptom.
Depending on the issue, diagnosis may include checking:
- Compressor operation
- Evaporator fan
- Condenser fan
- Defrost heater
- Defrost thermostat
- Temperature sensors
- Door switches
- Water inlet valve
- Ice maker
- Electronic controls
- Airflow
- Condenser coils
Rather than replacing parts based solely on symptoms, we identify the component that has actually failed.
3. Repair Estimate
Once the diagnosis is complete, we explain:
- what caused the problem,
- what repair is recommended,
- whether replacement should be considered,
- and the estimated repair cost.
You'll have the opportunity to ask questions before deciding whether to proceed.
4. Professional Repair
Many refrigerator repairs can be completed during the initial visit.
When model-specific parts must be ordered, we'll schedule a return appointment as soon as the parts become available.
5. Operational Testing
After completing the repair, we verify proper refrigerator operation.
Testing may include:
- Cooling performance
- Compressor operation
- Fan operation
- Ice maker
- Water dispenser
- Temperature stability
- Defrost operation
We leave only after confirming that the repaired system is operating correctly.
Same-Day Refrigerator Repair
A refrigerator failure often requires immediate attention because food can spoil quickly.
Whenever scheduling allows, Craft Appliance Repair offers same-day refrigerator repair appointments if available.
Our technicians carry many commonly used replacement parts, allowing numerous repairs to be completed during the first visit.
If additional parts are required, we'll explain the expected timeline and keep you informed throughout the repair process.
Should You Repair or Replace Your Refrigerator?
Many homeowners automatically assume a broken refrigerator needs to be replaced.
In reality, many common refrigerator failures involve components that can be replaced without purchasing a new appliance.
Repair is often the better choice when:
- the refrigerator is less than 10–12 years old,
- the cabinet is in good condition,
- cooling problems are caused by replaceable components,
- repair costs are significantly lower than replacement.
Replacement may deserve consideration when:
- the sealed refrigeration system has experienced multiple major failures,
- repair costs approach the price of a comparable refrigerator,
- replacement parts are no longer reasonably available,
- the appliance has significant structural deterioration.
Our technicians provide objective recommendations based on the condition of your refrigerator rather than automatically recommending repair.
Understanding Compressor and Sealed System Problems
Many homeowners believe that every refrigerator that stops cooling has a "bad compressor."
In reality, compressor failures are much less common than problems involving fans, relays, defrost systems, sensors, or electronic controls.
The sealed refrigeration system includes:
- Compressor
- Condenser
- Evaporator
- Refrigerant tubing
- Refrigerant
- Filter drier
- Related sealed components
Because these components operate as a closed system, diagnosing sealed system problems requires specialized equipment and procedures.
Not every cooling issue involves the sealed system, which is why professional diagnosis is important before assuming the most expensive repair is necessary.
Refrigerator Maintenance Tips
Clean the Condenser Coils
Dust and pet hair can accumulate on condenser coils over time, reducing the refrigerator's ability to release heat efficiently.
Dirty condenser coils may cause:
- Poor cooling performance
- Longer compressor run times
- Higher energy consumption
- Increased wear on cooling components
Many manufacturers recommend cleaning accessible condenser coils periodically, especially in homes with pets.
Keep the Door Gaskets Clean
Door gaskets help maintain the proper temperature by preventing warm air from entering the refrigerator.
If the gasket becomes dirty, damaged, or no longer seals properly, the refrigerator may run more often while struggling to maintain temperature.
Regularly inspect the gasket for:
- Tears
- Cracks
- Food residue
- Gaps along the door
Avoid Blocking Air Vents
Cold air must circulate freely throughout both compartments.
Avoid placing food directly against interior air vents, as restricted airflow can cause uneven temperatures and reduce cooling performance.
Allow Hot Food to Cool First
Placing very hot food directly into the refrigerator increases the internal temperature and forces the cooling system to work harder.
Allow food to cool to a safe temperature before refrigeration whenever practical.
Check Temperature Settings
The recommended refrigerator temperature is approximately 37°F (3°C).
The freezer should generally remain near 0°F (-18°C).
Incorrect temperature settings may reduce food quality or increase energy use.
Replace Water Filters
Refrigerators equipped with water dispensers or ice makers often require periodic water filter replacement.
A clogged filter can reduce water flow and affect ice production.
Refrigerator Is Too Warm
If the refrigerator compartment feels warm while the freezer continues operating, airflow problems are often responsible.
Potential causes include:
- Failed evaporator fan
- Damaged air damper
- Frost blocking airflow
- Defrost system malfunction
- Temperature control failure
Proper airflow between compartments is essential for maintaining consistent temperatures.
Get in Touch
Need a repair? Don't hesitate to reach out to us. Our friendly staff is here to answer any questions and schedule an appointment that fits your schedule. We offer competitive pricing and fast, reliable service.
Signs Your Refrigerator May Need Professional Service
Many refrigerator problems begin gradually.
You should consider scheduling service if you notice:
- Food spoiling sooner than expected
- Ice cream becoming soft
- Water collecting inside the refrigerator
- Frost buildup in the freezer
- The compressor running almost constantly
- Loud clicking or buzzing sounds
- The refrigerator feels unusually warm
- The freezer no longer freezes completely
- Ice maker production slowing significantly
- Error codes appearing on the display
Addressing these symptoms early may help prevent additional component failures.
Why Homeowners Choose Craft Appliance Repair
Choosing the right appliance repair company means choosing someone you can trust inside your home.
Customers choose Craft Appliance Repair because we focus on:
✓ Accurate diagnosis
✓ Professional workmanship
✓ Honest recommendations
✓ Clear communication
✓ Upfront pricing
✓ Convenient scheduling
✓ Repairs for major appliance brands
✓ 90-Day Warranty
✓ Respect for your home
Our goal is to repair your refrigerator correctly—not simply replace parts until the problem disappears.
Refrigerator Repair Service Areas
Craft Appliance Repair proudly provides refrigerator repair throughout South Jersey.
Our service area includes:
- Cherry Hill
- Mount Laurel
- Moorestown
- Marlton
- Medford
- Voorhees
- Burlington
- Burlington Township
- Mount Holly
- Delran
- Cinnaminson
- Lumberton
- Westampton
- Haddonfield
- Riverton
- Palmyra
If you're unsure whether we service your location, contact us and we'll be happy to confirm availability.
Frequently Asked Questions
Please reach us at 929-305-8005 if you cannot find an answer to your question.
A refrigerator may stop cooling because of:
- Evaporator fan failure
- Condenser fan problems
- Defrost system issues
- Compressor problems
- Faulty temperature sensors
- Electronic control failures
- Dirty condenser coils
- Sealed system issues
Professional diagnosis determines which component has actually failed.
The cost depends on the specific problem, replacement parts, appliance model, and labor involved.
After diagnosing the refrigerator, we provide an estimate before beginning any repair.
This is one of the most common refrigerator problems.
Possible causes include:
- Failed evaporator fan
- Air damper problems
- Frost blocking airflow
- Defrost failure
- Temperature sensor malfunction
Water leaks are often caused by:
- Clogged defrost drain
- Damaged water line
- Ice maker problems
- Leaking inlet valve
- Drain pan issues
Unusual noises may come from:
- Evaporator fan
- Condenser fan
- Compressor
- Ice maker
- Loose internal components
A technician can determine whether the sound is normal or indicates a developing problem.
Continuous operation may be caused by:
- Dirty condenser coils
- Weak door seals
- High room temperature
- Defrost problems
- Compressor inefficiency
- Sensor failures
In many situations, yes.
If the refrigerator is relatively modern and the repair cost is significantly lower than replacement, repairing it is often the more economical option.
Our technicians provide honest recommendations based on the appliance's overall condition.
Yes.
We service many built-in refrigerator models from manufacturers including Sub-Zero, Viking, Monogram, and KitchenAid.
Yes.
We diagnose issues involving water valves, switches, filters, water lines, and dispenser controls.
Many repairs can be completed during the initial visit.
Repairs requiring special-order parts may require an additional appointment.
Same-day appointments are available whenever scheduling allows.
Please contact us for current availability.
This problem is often related to:
- Temperature sensor failure
- Air damper problems
- Thermostat issues
- Electronic controls
First:
- Check the power supply.
- Confirm the temperature settings.
- Make sure the doors close completely.
- Avoid opening the doors unnecessarily.
If cooling does not return promptly, schedule professional service to reduce the risk of food spoilage.
Yes.
Craft Appliance Repair provides a 90-day warranty covering the repaired component and the work performed.
Looking for repairs for other appliances?
We also provide professional Washer Repair, Dryer Repair, Dishwasher Repair, Oven and Range Repair throughout South Jersey.
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